NTUC Income
Travel Insurance Chatbot

Otherwise known as “Jiffy Jane,” this chatbot can assist your customers in buying a travel insurance plan in a jiffy. Zumata’s AI powered chatbot can inform users of different travel plans and promotions, helping customers choose the right plan for them. By eliminating the need to hire workers to answer calls, chatbots save you money and your customers’ time while waiting for workers to pick up calls.

Chatbot Capabilities and Features

Provides Information

Compares 6 different travel insurance plans and provides a summary of each plan and its benefits and costs.

Purchases Travel Insurance

Handles all major credit cards, using bank grade encryption technology to ensure safe transactions. Complies to the Singapore Personal Data Protection Act.

Let’s Customer Know if they Qualify for an Insurance Claim

Inform customers about what activities would be covered for the claim and explains the benefits you could receive if you were to qualify. Also, if their particular situation is claimable (Can my flight delay be claimed?).

Informs Customers of Promotions

Notifies customers about the latest promotions, discounts and deals. Purchase on the spot - no promo code needed.

Conversational and Natural Language Understandable

Adapts well to natural language; able to process different sentence structures, typos, and daily conversational language.

Outcomes

Offers 24/7 support, increased efficiency, and infinitely scalable capabilities. Customers no longer need to call for a purchase, lowering your costs.

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More Business Use Cases

Chatbots hold huge potential to automate customer service interaction processes across any industry. They suit your business needs for any purpose, task and platform. 

AI Chatbot

Hotel Concierge
Chatbot

Guests get frustrated waiting over the phone when they try to reach your front desk. Attend their requests immediately with our Hotel Concierge chatbot. It responds instantly to questions about your hotel's facilities and services, and sends requests for room service, housekeeping and more to the front desk for their action.

Flight Quotation Chatbot

Our Holiday Tours Flight Ticketing Chatbot has drastically decreased the time required to book a flight in comparison to using travel consultants. By delivering numerous options to customers based on their price, layover, and airline preferences, users are able to request an email of their favorite options, helping them find the right flights to purchase.​

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Vacation Package Chatbot

Ready to Tour Chatbot handles the browsing and purchase process and takes care of your customers' enquiries throughout their trip. Let your customers access their itinerary on the go and receive information on weather, currency, recommended events and attractions in the vicinity and more.

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Wealth Management Chatbot

Besides answering inquiries on current stock prices and displaying market news. The financial Assistant Chatbot can expand to help your users check their account balances and even complete transactions. Our chatbots abide to high levels of security compliance so your customers can feel secure.

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Credit Card Advisor Chatbot

With so many credit cards available, your customers are being spoilt for choice. Let the Credit Card Advisor Chatbot take over as your sales representative. Recommend cards which suit users' needs best, based on area of spending, income, rewards and more to convert them into your loyal card user.

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Personal Shopper Chatbot

Help your customers through the discovery state of browsing products. make personalized recommendations that suit your style, size, budget and complete their payment within the same conversation. Give your consumers a seamless shopping experience and grow your sales.

Customize Your Chatbot

Any task across any industry, all within a single chat. 

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